PetiBoo – Privacy Policy

Last updated: 25 December 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and informs You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined below. These definitions apply whether the terms appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access the Service.
  • Company (referred to as “We”, “Us” or “Our”) refers to Oasis Software Technology Limited.
  • Country refers to the United Kingdom.
  • Cookies are small files stored on Your device used to enhance website functionality.
  • Data Controller means the Company, which determines how and why Personal Data is processed.
  • Device means any device that can access the Service.
  • Personal Data means any information relating to an identifiable individual.
  • Service refers to the PetiBoo website.
  • Service Provider means any third party processing data on behalf of the Company.
  • Usage Data refers to automatically collected data related to Service usage.
  • Website refers to https://petiboo.co.uk.
  • You means the individual using the Service.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may collect the following Personal Data:

  • Email address
  • First and last name
  • Uploaded photos (user and pet images)
  • Payment reference IDs (not card details)

Usage Data

Usage Data may include:

  • IP address
  • Browser type and version
  • Pages visited
  • Time spent on pages
  • Device identifiers

3. AI-Generated Content & Image Processing

PetiBoo allows users to upload images of themselves and their pets to generate AI-powered caricatures.

  • Uploaded images are processed solely to provide the requested Service.
  • Images are not sold or shared with third parties for marketing or training unrelated AI models.
  • AI outputs are original creations and do not replicate copyrighted characters.
  • Generated images may be stored temporarily to allow downloads and re-access.
  • Users retain rights to their generated images, subject to our Terms of Service.

We may use anonymized and aggregated data to improve AI performance.

4. Tracking Technologies and Cookies

We use Cookies and similar technologies for functionality and analytics.

Types of Cookies

  • Essential Cookies – required for basic functionality
  • Functionality Cookies – remember preferences
  • Analytics Cookies – understand usage trends

You can manage Cookies via your browser settings.

5. Use of Your Personal Data

We use Personal Data to:

  • Provide and maintain the Service
  • Process payments and fulfill purchases
  • Manage user accounts
  • Communicate service updates
  • Improve AI performance and platform stability
  • Comply with legal obligations

6. Payments

We use Stripe as our third-party payment processor.

  • We do not store or process payment card details.
  • Payment information is handled securely by Stripe.
  • Stripe complies with PCI-DSS standards.

Stripe’s Privacy Policy: https://stripe.com/privacy

7. Data Hosting & Authentication

We use Supabase for secure authentication, database storage, and server-side processing.

Supabase acts as a Data Processor under GDPR and complies with applicable data protection laws.

Supabase Privacy Policy: https://supabase.com/privacy

8. Sharing of Personal Data

We may share Personal Data:

  • With Service Providers (Stripe, Supabase, infrastructure providers)
  • To comply with legal obligations
  • During business transfers (merger, acquisition)
  • With Your explicit consent

We never sell Personal Data.

9. Data Retention

We retain Personal Data only as long as necessary:

  • Account data: while the account is active
  • Uploaded images: limited retention for service delivery
  • Payment records: as required by law

10. Transfer of Your Personal Data

Your data may be processed outside the UK or EEA. We ensure appropriate safeguards are in place, including contractual protections.

11. Security of Your Personal Data

We use industry-standard security measures. However, no method of online transmission is 100% secure.

12. GDPR & UK GDPR Rights

You have the right to:

  • Access Your Personal Data
  • Rectify inaccurate data
  • Request deletion
  • Object to processing
  • Request data portability
  • Withdraw consent

To exercise these rights, contact us using the details below.

13. Children’s Privacy

PetiBoo does not knowingly collect Personal Data from children under 13. If such data is identified, it will be removed promptly.

14. Links to Other Websites

We are not responsible for third-party websites linked from our Service.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

16. Contact Us

If you have questions about this Privacy Policy, contact us:

Privacy Policy | PetiBoo